- Privacy Policy


This platform is brought to you by QUERYGEN TECHNOLOGIES LIMITED, ('we' or 'us') a limited company, whose operational place of business is Ballincollig, Cork, Republic of Ireland, Companies Registration number 570973. We take the privacy of our platform users very seriously.


We ask that you read this Privacy Policy (the “Policy”) carefully as it contains important information about how we will use your relevant personal data.


We are a data processor acting under instruction from the clinic Administrator, who collects, collates and enters the Relevant Personal Data about its patients.


Personal data we may collect

We will obtain personal data about users (such as your name, email address, and country) whenever you complete an online form. We do not seek out this information from you.


For example, we will obtain your personal data when you send us feedback, post material, contact us for any reason. We may also obtain sensitive personal data about you if you volunteer it during the completion of an online form. If you volunteer such information, you will be consenting to our processing it for the purpose of monitoring the content submitted by users to the platform.


We may monitor your use of this website through the use of cookies and similar tracking devices. For example, we may monitor how many times you visit, which pages you go to, traffic data, location data and the originating domain name of a user's internet service provider. This information helps us to build a profile of our users. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually. For further information on our use of cookies, please see our Cookie policy:


The cookies used by the website are

  1. a) session & authentication of the application

    (These are cookies essential to delivering the service requested by the user - session cookies,     authentication cookies (for the duration of the session,) the cookie is stored only for as long     as the "session" is live and will be deleted at the end of the session.)


  1. b) metrics tracking on website hits (google analytics) (

    (These cookies provide anonymised data, track country statistics from where hits are coming     from)


How we use your personal data

We will use your personal data for the purposes described in the data protection notice that was given to you at the time your data were obtained. These purposes include:




Marketing and opting out

We will only contact you by email or phone about our products, services and promotions if you have asked us to do so. If you have changed your mind and would prefer us not to contact you, then you can opt out at any time. See further 'Your rights', below.


Disclosure of your personal data

We may disclose your personal data to:


Keeping your data secure

We will use technical and organisational measures to safeguard your personal data, for example:


While we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet.



We may monitor and record communications with you (such as telephone conversations and emails) for the purpose of quality assurance, training, fraud prevention and compliance.


Information about other individuals

If you give us information on behalf of someone else, you confirm that the other person has appointed you to act on his/her behalf and has agreed that you can:


Transfers of data out of the EEA

All Data stored by PhysioNotes is stored, processed and controlled in Data Centres within the European Economic Area where the clinic is based in the European Economic Area Or in the case of data originating in clinics with a geographical base outside of the European Economic Area, in the geographical area in which that clinic operates.


Your rights

You have the right, to request a copy of personal data that we may process about you. If you wish to exercise this right, you should:


You have the right to require us to correct any inaccuracies in your data free of charge. If you wish to exercise this right, you should:


You also have the right to ask us to stop processing your personal data for direct marketing purposes. If you wish to exercise this right, you should:


Our contact details


We welcome your feedback and questions. If you wish to contact us, please send an email to or you can write to us at 21 Tara, An Caislean, Ballincollig, Cork


We may change this privacy policy from time to time. You should check this policy occasionally to ensure you are aware of the most recent version that will apply each time you access this website.


Last Edited: October 2016

Version 1.0